NewU is a new website by dabur . It sells beauty products for both men and women . Since it is a new website they are giving very good discounts on almost all products .
I ordered 4 nail Paints , a nail paint remover and a conditioner on 20th February 2016. And got it delivered on 3rd March 2016.
- Delivery Time :The delivery time was 11 days . Delivery charges are 30 rupees for orders blow 499 rupees.
- Ordered products Out of Stock: I mailed the customer care executive around 30th to inquire about my order because even after 10 days the status of the order was processing. I was told that two nail Paints from my order were out of stock . That was a bit of a surprise because when I checked their site on 30th it still showed that they were in stock .The customer care executive asked me to replace the two items by other items . However , when I got the delivery , the nail Paints were the same which I had ordered the first time , which i was told were out of stock!
- Slow website: Their website is extremely slow , it takes ages to load a page .
- COD: I checked product for their availability on cash on delivery , and all products were eligible for COD ( for my pin code) However when I placed the order there was no option of cash on delivery , on inquiring about it the Customer care executive could not give me any solution to this .
- Packaging:The packaging of products was good , there was plenty of bubble wrap ( yay!) to protect the various glass bottles .
- Customer Care Executive: There is only one customer care executive and he is very helpful and polite. He answers the phone and the emails .
- Misleading Pictures :One product ( a black nail paint ) is very different from the image on the website and I don’t like it much .
- Discounts:Overall the website is good , offering plenty of discounts on all products and the products are all new and in good condition .
4 nail Paints ( Brand: NewU)
MRP of one of them is 55 rupees , got it for 27 rupees
MPR of other three are for 75 rupees, got them for 37 rupees each
Nail paint remover -MRP 75 rupees , got it for 55 rupees ( Brand : lakme)
Conditioner – MRP 75 rupees , got it for 69 rupees ( Brand : loreal)
The swatches of these nail Paints are in my next post , check it out for the full review